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- Patents | Sensi CA
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- Search Sensi
- Find a Retailer | Sensi US
- Support
- A/C Protection
- What is an Active Savings Event?
- Adding 24 VAC External Transformer in Place of C wire
- Smart Home | Are all Sensi thermostats Apple HomeKit enabled? | Sensi CA
- Are Sensi thermostats compatible with a millivolt system? | Sensi US
- Are Sensi Smart Thermostats Energy Star Certified | Sensi US
- Features | Are Temperature Limits available with the Sensi thermostats? | Sensi CA
- Aux heat
- Back Glow – Sensi Touch Smart Thermostat | Sensi CA
- My screen is blank after installing Sensi Touch | Sensi CA
- Boost | Sensi CA
- Can I extend my Wi-Fi signal range? | Sensi CA
- Can I lock thermostats to restrict tampering? | Sensi CA
- Can I use the Apple Home app and HomeKit away from home? | Sensi US
- Why can’t I find the Sensi mobile app in the Google Play store from my Android device? | Sensi CA
- How do I cancel another person's access to my Sensi? | Sensi CA
- Sensi Smart Thermostat
- Choosing between scheduling and geofencing | Sensi US
- Circulating Fan
- Installation | What code do I use when connecting my Sensi Touch Smart Thermostat to my Wi-Fi network? (Android users) | Sensi CA
- Check Smart Thermostat System Compatibility
- Installation | Sensi app compatible devices | Sensi CA
- How do I connect my Sensi Touch Smart Thermostat to a Wi-Fi network? | Sensi CA
- Connect wires to the base of my new Sensi Thermostat | Sensi US
- Can I control my thermostat if my Internet Service connection at home is set to ‘Temporarily Suspend Service’ or ‘Vacation Hold?’ | Sensi CA
- Can I control a Sensi thermostat that is HomeKit-enabled from an Android device? | Sensi US
- Thermostat Connection Failure | Sensi CA
- Create secure connection | Sensi CA
- Cycle rate
- What is the difference between a Sensi password and a HomeKit code? | Sensi CA
- What is the difference between the Sensi Smart Thermostat and the Sensi Touch Smart Thermostat? | Sensi CA
- Disconnecting your Sensi thermostat from the Amazon Alexa app | Sensi CA
- Do I need an Apple TV to install, connect and control my Sensi thermostat? | Sensi CA
- Do I need the Sensi mobile app to install my thermostat? | Sensi CA
- Do I need Wi-Fi to register my Sensi thermostat? | Sensi CA
- Do Sensi thermostats include a mobile app? | Sensi CA
- Do Sensi thermostats work with Amazon Alexa?
- Do Sensi thermostats work with Google Home and Google Assistant? | Sensi CA
- Installation | Do the wire colors correspond with the wire labels? | Sensi CA
- Does my Sensi thermostat have the geofencing feature? | Sensi CA
- Does my Sensi thermostat need a common wire, or "c-wire"? | Sensi Thermostat Support | Sensi CA
- Do Sensi thermostats have backlight?
- I have an Android phone. How do I get the Sensi mobile app? | Sensi CA
- Is there a Sensi app for Apple?
- Installation | I have an Apple iPhone. How do I get the Sensi mobile app? | Sensi CA
- E5 (ES) Call for Service | Sensi CA
- Early Start Feature | Sensi CA
- Do Sensi thermostats send email alerts related to my HVAC system?
- Features | Fan auto | Sensi CA
- Features | Fan on | Sensi CA
- How do I find and download firmware updates for my Sensi thermostat? | Sensi CA
- Where can I find my security code? | Sensi CA
- Multiple Thermostats Wi-Fi Connectivity Issues | Sensi CA
- Why can't I connect even when I see a full Wi-Fi icon in the top-left corner of my thermostat?
- I have my thermostat in geofencing mode and I am away, but my Sensi app shows I’m home | Sensi CA
- High Home Temperature Alert | Sensi CA
- High Humidity
- How do I hold one temperature? | Sensi CA
- Sensi Thermostat Compatibility
- How can I tell which type of furnace I have?
- How do I add additional thermostats to my account? | Sensi CA
- Adding Circulating Fan Feature to Sensi Thermostat | Sensi US
- How do I change my Sensi account email address? | Sensi CA
- How do I change my Sensi account password?
- How do I change the name of my Sensi thermostat? | Sensi CA
- Configuring Thermostat
- How do I grant another person access to my Sensi? | Sensi CA
- How do I install the base to my Sensi thermostat? | Sensi CA
- How do I label my existing wires?
- How do I program an Auto Heat/Cool schedule?
- How do I remove old thermostat base?
- How do I replace the batteries on a Sensi Smart Thermostat?
- Creating Schedules on Sensi Thermostat
- How-to | How do I set the same mode (Heat/Cool/Auto/Off) across multiple thermostats? | Sensi CA
- Setting up Sensi thermostat to work with Amazon Alexa
- How do I turn off power to my HVAC? | Sensi US
- How do I update my router firmware? | Sensi CA
- How do I update my Sensi app? | Sensi CA
- How do I use Auto Mode manually at the thermostat? | Sensi CA
- How do I use the wire picker in the Sensi mobile app?
- How do I verify the power is off? | Sensi Thermostat Support | Sensi CA
- How do I wire my thermostat?
- Installation | How long will it take to install my Sensi? | Sensi CA
- How much Wi-Fi data will the Sensi thermostat use per month? | Sensi US
- How will Sensi geofencing affect my mobile device’s battery? | Sensi US
- Humidification / Dehumidification
- Sensi Mobile App Server Error | Sensi CA
- Installation | I don’t have a common or “c-wire" and need one. What are my options? | Sensi CA
- How do I recover my Sensi password? | Sensi CA
- Installation | I have extra wires coming from my wall that are not connected to my old thermostat | Sensi CA
- I have never installed a thermostat. Will I be able to install the Sensi Smart Thermostat myself? | Sensi US
- I’m having trouble signing into my Sensi account | Sensi CA
- Troubleshooting | I press a button on my Sensi thermostat and it doesn’t respond | Sensi CA
- Sensi code not working | Sensi CA
- iCloud Data Sync In Progress
- Troubleshooting Sensi Thermostat Wi-Fi Connectivity
- Can I install a Sensi thermostat without creating a Sensi account through HomeKit? | Sensi US
- Sensi Thermostat Installation
- What will I need for installation?
- How do I know which Sensi thermostat do I have?
- Is there installation assistance with large Sensi thermostat orders? | Sensi CA
- What is keypad lockout and how do I use it?
- Smart Alert: Loss of Cooling
- Loss of heating alert
- Installation | Where to Find Sensi Thermostat Security Code | Sensi CA
- Smart Alert: Low Home Temperature
- Will a dedicated MiFi hotspot or personal hotspot provide reliable Wi-Fi communication? | Sensi US
- Can I have multiple Sensi thermostats registered to my Sensi account? | Sensi CA
- Troubleshooting your Sensi Smart thermostat when display and buttons are not responding
- My configuration is invalid
- Troubleshooting | My heat pump cools in heat mode or heats in cool mode - Sensi Smart | Sensi CA
- My heat pump cools in heat mode or heats in cool mode | Sensi Thermostat Support | Sensi CA
- My system cycles too fast (or slow). What should I do? | Sensi CA
- My thermostat’s set points are changing, and I am not adjusting them from the Sensi app. What do I do? | Sensi CA
- No Wi-Fi Icon on Thermostat
- How many devices can be in use when my Sensi thermostat is in geofencing mode?
- Opt out of an Active Savings Event
- Provisioning error
- Installation | I removed my wires from my old thermostat before labeling or taking a picture. What should I do? | Sensi CA
- Reconnecting Sensi Thermostat to Wi-Fi
- Smart Home | Relinking Alexa to my Sensi Thermostat | Sensi CA
- Return Policy
- Wi-Fi Router Compatibility with Sensi Thermostat
- My thermostat brings on second stage too slowly or quickly | Sensi CA
- After I select “Sensi” in my list of networks, what password should I enter?
- Can I use multiple devices to control my Sensi account?
- Unregister Thermostat
- Sensi geofencing doesn’t seem to be working for me
- Sensi Manuals
- How can I tell if my Sensi thermostat is Apple HomeKit compatible? | Sensi CA
- Finding the MAC ID (Serial Number) on Sensi thermostat
- Finding the model number of Sensi thermostat
- Sensi Thermostat works with Samsung SmartThings
- Where do I find my Sensi Touch Smart Thermostat code to connect the thermostat to my Wi-Fi network? | Sensi CA
- Fixing Sensi Wi-Fi Network No Internet Access (Android)
- Smart Home | Can a Sensi Wi-Fi Programmable Thermostat be upgraded for Apple HomeKit compatibility? | Sensi CA
- Service Reminders
- How do I set up my Sensi thermostat to work with Google Assistant?
- How-to | How do I set the same fan mode (Auto or On) across multiple thermostats? | Sensi CA
- Setting up Sensi with the Wink App | Sensi CA
- How do I set up my Sensi thermostat to work with Google Home?
- Sleep mode for Sensi Touch | Sensi CA
- Temperature Limits FAQ | Sensi CA
- Temperature Offset
- What terminal should I select in the Sensi app?
- The room temperature does not seem accurate to me | Sensi Thermostat Support | Sensi CA
- What are the dimensions of Sensi Thermostats? | Sensi CA
- Can a thermostat be in a group and still operate with a different mode, set point and/or schedule
- Thermostat Jumper Wire | Sensi CA
- I see thick wires and wire nuts coming from my wall. What should I do?
- Sensi Thermostat Troubleshooting Problems with Alexa
- How to turn off smart alerts, service reminders and notifications
- Usage Reports
- How-to | What are Temperature Limits? | Sensi CA
- What are the payment options for Sensi Multiple Thermostat Manager? | Sensi US
- What are the requirements for using Apple HomeKit and Siri? | Sensi CA
- What batch control actions does Sensi Multiple Thermostat Manager allow me to do?
- What code do I use when connecting my Sensi Touch Smart Thermostat to my Wi-Fi network? (Apple/iOS users) | Sensi CA
- What commands can I give my Sensi thermostat using Amazon Alexa?
- What commands can I give my Sensi thermostat using Google Home and Google Assistant? | Sensi CA
- What happens to my Sensi thermostat settings if the power goes out in my home?
- What if I have Amazon Alexa raise (or lower) my temperature while the Sensi thermostat is on a schedule? | Sensi CA
- What if I turn on geofencing while my thermostat is in Auto Mode?
- What if I’m trying to command multiple thermostats through Amazon Alexa? | Sensi CA
- What if multiple people are logged into my Sensi account and one of them changes a thermostat’s setting from geofencing to scheduling, or visa versa?
- What if my Sensi thermostat is in geofencing mode, but someone at home manually changes the thermostat’s set point or mode? | Sensi CA
- What if there are multiple people logged into my Sensi account and only one person leaves or enters the home boundary? | Sensi CA
- Installation | C Wire or Common Wire
- What is Apple HomeKit? | Sensi US
- What is Auto Mode, and how do I use it? | Sensi CA
- What is geofencing
- Connectivity | What is the Wi-Fi signal range? | Sensi CA
- What Siri voice commands can I use to control my HomeKit-enabled Sensi thermostat?
- Smart Home Platforms that works with Sensi Thermostat
- What's included in the box?
- I downloaded the Sensi mobile app and I’m ready to install. What’s next? | Sensi CA
- Where do I find my HomeKit code (for iOS users only) | Sensi US
- Why am I getting an error that my router is incompatible?
- Why can't I connect even when the thermostat says I'm connected to the network? | Sensi CA
- Usage report errors
- Why does my Android disconnect from the Sensi network during the connection process? | Sensi CA
- Why does the Sensi app ask for access to my home data? | Sensi CA
- Why doesn't my thermostat go back to the schedule? | Sensi CA
- Why is my cooling running constantly? | Sensi CA
- Troubleshooting | Heating System Keeps Running | Sensi CA
- X or X and Wi-Fi Icon on Thermostat
- Sensi isn't Keeping the Schedule | Sensi CA
- Troubleshooting | Home Cooling System
- Troubleshooting | Why isn't my heating turning on?
- Will my thermostat still work if I lose my Wi-Fi connection? | Sensi CA
- Sensi Utility | Sensi CA