Features

What is keypad lockout and how do I use it?


Sensi thermostat has a keypad lockout feature that allows you to remotely lock the thermostat’s buttons to prevent tampering with the thermostat’s temperature set points and configurations while maintaining control via the Sensi app.


The keypad lockout feature can be turned on and off using the Sensi app:


  1. Open the Sensi app and select the thermostat you want to lock from the dashboard screen
  2. (iOS users) Navigate to Settings by selecting the gear icon at the top right of the screen. (Android users) Navigate to Settings by selecting the three-dot menu button at the top right of the screen
  3. Select System settings
  4. Use the “On/Off” switch to enable and disable keypad lockout


When keypad lockout is turned on, you will see a small lock icon on the main screen of the app, and on the thermostat. All buttons on the thermostat will be disabled. (Except for the backlight push button on the Sensi Smart Thermostat.)

What are the benefits of using the keypad lockout feature?

The keypad lockout feature is ideal for families with children. Light commercial applications, such as property owners, small businesses, churches, restaurants, and schools will also benefit from this feature.


  • Prevent accidental or purposeful changes to settings
  • Override unwanted changes to optimize potential energy savings
  • No need to add an unsightly lock box or pay the extra cost
  • Control multiple thermostats from a single account


Reach out to us

Our customer support is available 7 days a week.

Read More...
Please enable JavaScript to use this website.