Sensi Smart Thermostat
If you replaced your router, changed to a new Wi-Fi network, or updated your current Wi-Fi network’s password, you’ll need to reconnect your Sensi thermostat to Wi-Fi.
To reconnect using an iOS device, determine what type of Sensi you have first:
- On the thermostat itself, press “Menu.”
- Press “Connect.”
- If you don’t have a “Connect” option, you may need to replace your batteries and reset the thermostat.
- What display do you see? There are 3 different options:
- Display is blank
- Display shows 00
- Display shows 11
- Display shows 22
Display shows 11 or 22:
- Open your Wi-Fi Settings on your iOS device.
- Ensure that your iOS device is already connected to a 2.4GHz Wi-Fi network for setup. If you’re connected to a 5GHz network, “forget” it for setup, and connect to a 2.4GHz network.
- Scroll down until you see “Set up a new device…” You should see Sensi-XXXXXX underneath.
- Tap Sensi-XXXXXX.
- Your 2.4GHz Wi-Fi network should already be checked. Tap Next.
- It may take up to 5 minutes to setup.
- Tap Done.
Display is blank or shows 00:
- Open the Sensi app on your iOS device.
- Tap the + sign.
- Choose the option, “Yes, it is on the wall.”
- Make sure you’ve already pressed “Menu” and then “Connect” on the thermostat. The Wi-Fi icon should be flashing.
- Look at your thermostat screen and select the correct model option (thermostat screen will be blank, or display a “00”)
- The app will bring you to a page with several steps. Tap the Home button on your iPhone/iPad and go into your phone’s Wi-Fi Settings.
- You will see the Sensi network. Tap Sensi-XXXXXX and “join” that network. The Sensi network password is the Security Code that came on a black card in the packaging.
- If you don’t have the card anymore, the Security Code is also found on the back of the thermostat face plate.
- Once you have the blue check mark next to the Sensi network, return to the Sensi app. You can now move to the next screen.
- Select your home Wi-Fi network.
- Enter the password for your Wi-Fi network.
After completing these steps, you should be reconnected, and can now access your thermostat.
To reconnect using an Android device, follow these steps:
- Open the Sensi app.
- Tap the + sign.
- Choose the option, “Yes, it is on the wall.”
- Press “Menu” and then “Connect” on the thermostat. The Wi-Fi icon is now flashing.
- The app will prompt you to select your the Sensi network (Sensi-XXXXXX).
- If it doesn’t show up, tap “scan again.” Make sure the Wi-Fi icon is flashing on the thermostat.
- Tap Next, and it will prompt you for the Security Code/PIN. The Sensi network password is the Security Code that came on a black card in the packaging.
- If you don’t have the card anymore, the Security Code is also found on the back of the thermostat face plate.
- Tap Next, and select your home Wi-Fi network.
- Enter the password for your Wi-Fi network.
After completing these steps, you should be reconnected, and can now access your thermostat.
Sensi Touch Smart Thermostat
If you replaced your router, changed to a new Wi-Fi network, or updated your current Wi-Fi network’s password, you’ll need to reconnect your Sensi thermostat to Wi-Fi.
To reconnect using an iOS device running iOS 10 or later, follow these steps:
- Make sure your device is connected to the same 2.4GHz Wi-Fi network that you want to connect to Sensi.
- On the thermostat, tap Menu.
- Tap Wi-Fi.
- Tap “Set up a new network” or tap the house icon.
- On your iOS device, open the phone Settings.
- Tap Wi-Fi.
- Scroll down to “Set up a new device…” and press Sensi-XXXXX.
- In “Accessory Setup” press “Next.”
- After it has joined, press “Done.”
To reconnect using an Android device, follow these steps:
- Open the Sensi app.
- Tap the + sign.
- Choose your model and the option, “Yes, it is on the wall.”
- On the thermostat, tap Menu.
- Tap Wi-Fi.
- Tap “Set up a new network” or tap the Wi-Fi icon.
- In the app, you should see the Sensi network (Sensi-XXXXXX). If you don’t, tap “scan again.”
- Tap “Next.”
- Enter the PIN displayed on the touchscreen.
- Tap “Next.”
- Select your home Wi-Fi network.
- Enter the password for your Wi-Fi network.
After completing these steps, you should be reconnected, and can now access your thermostat.