RETURNS ARE EASY

We hope that you love your purchase, but if you need to make a return, we’ve got you covered.

• You may return a product for any reason within 30 days of the date of purchase to receive full refund via your original form of payment.
• The product must be returned unused, in the original packaging, with the original packing list.
• It may take up to 10 business days to process your return and credit your original form of payment.
• Note that we will not be able to process the return without the completed return form as included in the packaging.

To return a product, simply fill out the required information on the return form, and place the form along with the item(s) in the original packaging. Use the prepaid Fedex return label included in your original packaging and drop the item(s) off at a Fedex Shipping Center. Don’t forget to write down your return tracking number located on the return shipping label.

If you have any questions or would like to request for a new FedEx return label, feel free to contact customer service at +1 (888) 725-9797 or email us at ECTWRQM@copeland.com.